About Digital Resource

About Digital Resource

Founded in April 2005, DR is a modern service enterprise focusing on providing sophisticated IT services. Based on its technology accumulated on database, network, security and high availability as well as the ITIL/ISO20000 standard professional service system, and with an advanced support management platform, DR offers technical support and operation service for basic IT infrastructure to industry customers such as universities, medical institute, financial corporate as well as the government, to help them run and regulate their IT support system and core business efficiently.

Meanwhile, DR also provides e-learning and e-test platforms and services for education and professional training on the basis of the cloud computing system.

DR locates its headquarter in Shanghai and has a branch in Nanjing. It is a certified high-tech enterprise in Shanghai and obtains supports from Shanghai municipal government as the model enterprise in modern service industry.

DR takes pride in its professional service team, which collects many managerial and technical experts with qualification of CCNP, CCIE, MSCE, OCP ITIL, Foundation, span, ISO20000 internal auditors.

Core Value

  • Customer first, Integrity and Trustworthy;
  • Team work, Excellence-pursuing

Core Business

  • Operation and maintenance outsourcing
  • System integration
  • Software services on education


(1)Service Quality Assurance

  • ISO20000 international standard certification system for IT service management
  • In-house BMC Remedy service supporting platform
  • Experienced project management and technical support team

(2)Service Ability Assurance

  • Technical abilities: advanced certified technician for network& system, senior software engineer, senior software architect
  • Managerial skills: advantaged & advanced project managers, ITIL certified managers, ISO20000 certified experts

Qualification and Certification

  • ISO20000 certification
  • ISO9001 certification
  • Shanghai New and High-tech Enterprise
  • Level B Certification for computer information system integration involving state secrets
  • Tier three qualification for system integration
  • Software author right of DRSM operation and Huixue e-learning series